What are the requirements to rent a car?+
You must be 21 years or older, hold a valid driver's licence for at least 3 years, provide two forms of identification (e.g. Passport, National ID, Driver's Licence), and pay a refundable security deposit which varies by vehicle.
How do I book a car?+
You can book directly through our website or message us on WhatsApp at +1 876-791-5202 for quick assistance. Our team will confirm availability and guide you through the process.
What is the minimum rental period?+
Our minimum rental period is 3 days. Some premium vehicles may require a longer minimum rental period.
Do you offer airport pickup and delivery?+
Yes, we offer delivery to Norman Manley International Airport (KIN), Sangster International Airport (MBJ), and island-wide to hotels, villas, and Airbnbs. Delivery fees may apply depending on location.
What payment methods do you accept?+
We accept multiple payment methods including pay at pickup, bank transfer, and Lynk. We also accept USD, JMD, and GBP. Details are provided when confirming your reservation.
Is the security deposit refundable?+
Yes, all security deposits are fully refundable once the vehicle is returned in the agreed condition with no damage or outstanding charges.
Can I extend my rental?+
Yes, extensions are subject to availability. We recommend contacting us at least 24 hours before your scheduled return to arrange an extension.
Is insurance included?+
Basic third-party liability is included with all rentals. Additional coverage options are available during the booking process at competitive daily rates.
Do you offer chauffeur services?+
Yes, professional chauffeur services are available as an add-on for select vehicles. This is ideal for airport transfers, corporate events, weddings, or if you simply prefer to be driven. Contact us for rates.
What currencies can I pay in?+
We accept USD, JMD, and GBP. You can view all prices in your preferred currency using the currency selector on our website.
What happens if I have a breakdown?+
TS Rentals provides 24/7 roadside assistance. Contact us immediately via WhatsApp or phone. In case of an accident, ensure everyone's safety, call emergency services if needed (Police: 119), and contact us right away.